- Affirm
- Good to know ahead
- Its Scan day
- What happens now?
Which payment methods are accepted?
Affirm currently accepts Visa and Mastercard credit or debit cards. Debit cards must have the Visa or Mastercard logo. Please note that prepaid cards are not accepted.
Are there late or NSF fees?
Affirm does not charge any late or NSF fees. For more information on fees, please see this [FAQ article] on the Affirm help site.
Are there requirements to use Affirm?
Yes. You’ll need:
- To be the legal age of majority in the province or territory in which you reside
- To be a resident of Canada
- A Canadian Visa, Mastercard, Amex, or Discover credit card, or a Visa or Mastercard debit card (with the Visa/Mastercard logo), which can be used for online transactions
- An SMS-capable Canadian phone number
- To meet the minimum cart size required to use Affirm as a payment option at checkout
Can I prepay my outstanding Affirm balance?
Sure, at any time! There are no penalties or fees for early repayments. To pay off your current balance, please login to the [Affirm Customer Portal] with the phone number you used to sign up with. If you have any additional questions about your account or payment schedule, [send us a message here].
Does Affirm do a credit check?
To learn more about Affirm and credit checks, please read this [FAQ article] on the Affirm help.
How can I track my payments and access my Affirm account?
To view your account information and track upcoming payments, please login to the [Affirm Customer Portal] using the phone number you used to sign up with. Having trouble? Please [get in touch with the Affirm team].
How do I make my payments?
At checkout, you can set up convenient, automatic pre-authorized payments that debit/charge your Canadian Visa/Mastercard debit/credit card. Available payment methods may vary depending on the payment plan selected.
How do I sign up?
The option will be presented at checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your identity. You’ll then set up your payment method with Affirm and accept the terms of your payment plan.
How do returns work if I paid using Affirm?
Purchases made using Affirm are subject to Whole Body MRI’s standard return policy. Any returns will be processed by Whole Body MR, and your Affirm balance will be reduced, cancelled, or refunded accordingly. If Whole Body MR has provided a refund to you via a gift card, you must still continue repaying your installment plan in full. For information on returns, review Whole Body MRI’s return policy here.
How does Affirm work?
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Whole Body MRI`s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout:
- Add items to your shopping cart as usual.
- Choose Affirm at checkout and enter a few details for an instant decision.
- Confirm your payment plan and complete your purchase. Make equal biweekly interest-free payments. Subject to credit approval
How long does it take to reverse a pending Affirm authorization on my credit card?
Most authorizations are reversed within 24 hours, however this is ultimately up to your financial institution, and may take 5-10 business days to be reflected on your credit card statement.
How much can I spend with Affirm?
Affirm payment plans are available for orders from $500.
I still have questions.
For further information, please refer to the [Affirm help center] or [get in touch here].
I was not able to complete a Affirm transaction. What happened?
Unfortunately, Affirm is not able to provide payment plans to every applicant. This could be due to the information on your credit file, or because Affirm was not able to verify your identity or your payment method.
Is there an annual fee?
Affirm does not charge annual fees. For more information on related fees, please see this helpful [FAQ article] on the Affirm help site.
What if I can’t make a payment?
Please reach out to the Affirm team and they will be happy to look into the options available. You can contact them using this [contact form].
What if I get declined from using Affirm?
Please use an alternate payment method to complete your purchase.
What if I need additional help with my payment plan?
For help with payment information, or if you haven’t received your Affirm email confirmation, please [contact the Affirm team] via their website.
What if the order is canceled? Will I still be charged?
No, you will not be charged. If you’ve already made a payment to Affirm and are owed a refund this may take up to 5-10 business days to appear on your bank account or credit card statement. If you have any questions about the refund process, please reach out to the Affirm team through this [contact form].
When will my payments begin?
Initial payment is due at the time of purchase. Please refer to the loan agreement for all of your payment schedule information.
Where can I find Affirm’s Terms and Conditions?
You can find them [here].
Which payment methods are accepted?
Affirm currently accepts pre-authorized debits from your Canadian bank account or a debit card. Available payment methods may vary depending on the payment plan selected. Please note that prepaid cards are not accepted.
Why don’t I see Affirm as a payment option at checkout?
If your retailer offers Affirm, but you don’t see it as a payment option, please see this [helpful FAQ article] on the Affirm help site.
How do I make an appointment?
You have the option to either call us directly or book online, whichever is most convenient for you. To ensure a smooth booking process, we kindly request that payment be made at the time of booking through credit card. Please note that a requisition from your primary care physician is a necessary requirement. If you do not have one, don't worry! We can easily arrange for a referral from one of our esteemed physician partners. However, if we are unable to obtain a requisition from our partners, we will promptly refund you in full and assist you in rescheduling once the requisition is available.
How do I prepare for my study?
You will be asked to change into a gown and asked to remove any metal objects, eg. Hairpins, piercing, jewelry, watches, bracelets, bras, metal-based make-up or hearing aids. A locker will be provided to place your valuables in.
Are there any reasons why someone should not have an MRI scan?
MRI machines produce powerful magnetic fields. You may not be able to have an MRI if you have the following:
- Pacemaker
- Aneurysm clips
- Artificial heart valve
- Stents
- Cochlear implants
- Any non-MRI compatible metal-based prosthetic implants
Is a deposit required to secure an appointment?
Yes, to secure your appointment date and time, we do require a payment. Please note that last-minute cancellations might not always be fillable.
What if I need to cancel or change my appointment?
No Show/Refund policy: If you need to reschedule, you must do so 48 hours prior to appointment to avoid a charge.
If you fail to cancel or reschedule your appointment 48 hours prior, a $200.00 charge will be applied to the credit card on file.
If you fail to show for your appointment with no notice, you will be charged the full amount on your credit card on file.
Does OHIP or private insurance cover this test?
OHIP or private insurance companies do not cover the cost of this test nor are there any plans in the foreseeable future. We provide elective healthcare services, and our clinic offers competitive pricing and personalized care.
Do I still need to have my routine mammogram and/or colonoscopy?
This study does not replace your routine mammogram and/or colonoscopy. It is very important to have these tests performed on a routine basis.
Where do the studies get performed?
All studies are performed at Whole Body MRI clinics, either at their Mississauga or Ajax facility. Free parking is provided.
What percentage of customers typically receive an “all-good” result?
Most people have some form of abnormality or findings in their bodies. For instance, due to our sedentary lifestyles, where we spend a lot of time sitting in front of screens, almost everyone has some degree of spine degeneration. However, many of these findings are harmless, and it's essential to be aware of them when we are healthy so they aren't misinterpreted as something more serious later on. It's worth noting that less than 5% of individuals receive life-changing news.
Who reads my scan?
Our reports are read by a Radiologist MD who completed their residency at the prestigious University of Toronto and a Clinical Fellowship at Harvard University, with more than 20 years experience in this field.
Is it safe to move while using the machine?
During the scan, we will do our best to ensure your comfort and minimize the need for movement. However, if you do happen to move, it won't compromise your safety. It may, however, impact the quality of the images we obtain. To achieve accurate results, we capture images of the same tissue in your body multiple times, from different angles and with varying tissue weightings. Any movement can disrupt this process and affect our ability to align the images, ultimately affecting the accuracy of our reading.
Is there a size or weight limit for conducting a full-body scan?
Our Open Bore MRI can handle individuals weighing up to 550 pounds (249 Kg).
Is it possible to schedule an appointment on behalf of someone else?
Certainly, it is possible to schedule an appointment on behalf of someone else. However, we would require the individual's details and contact information in order to proceed. Our team will then reach out to the person to obtain their patient history and verify that their eligibility for the scan.
If you have an implantable infusion pump, would it be possible for me to undergo scanning?
Whether or not you can undergo a scan with an implantable infusion pump will depend on the model. There are MRI-compatible infusion pumps available. To determine if your device is suitable for an MRI scan, we will need to know the specific model before proceeding.
Can I do an MRI if I am pregnant (or think I might be pregnant)?
While there haven't been any negative impacts recorded from undergoing an MRI while pregnant, it's essential to note that there is a chance of hearing issues in the fetus and a potential increase in the amniotic fluid temperature. As a result, we generally refrain from performing an MRI during pregnancy unless your referring physician determines that the benefits of the scan outweigh the potential risks involved.
Is it safe to undergo a scan if I have a pacemaker?
Unfortunately, it's not advisable to undergo a scan if you have a pacemaker. This is because there's a possibility that the MRI magnetic fields might interfere with its functioning, and we wouldn't want to take any risks.
Is it safe to have an MRI if I have a cochlear implant?
To determine the safety of undergoing an MRI scan with a cochlear implant, we would need to know more about the type of implant you have. Even if it is determined to be safe, it's important to keep in mind that the quality of imaging of the head may be affected by the implant.
Can I have an MRI if I have an IUD?
The majority of IUDs are compatible with MRI scans. However, we always confirm the MRI safety of all devices. Examples of commonly MRI-safe IUDs include the Mirena and the Copper T.
Is it possible to undergo an MRI scan with a prosthetic implant?
There are various types of implants. Most can be used in MRI scans without a problem, but we'll need to know more about yours. Just keep in mind that the implant might slightly affect the pictures we take of the surrounding area.
Is it safe for me to undergo an MRI if I have a neurostimulator implant?
Whether it's possible depends on the specific model. Certain neurostimulators can be switched to an MRI mode prior to the scan. Before your MRI, we'll need information about the model you have.
Is it safe for me to undergo an MRI if I have an intracranial aneurysm clip?
Whether or not you can have an MRI with an implanted intracranial aneurysm clip depends on the specific type of clip used. To proceed, we'd require additional details. It's generally safe to undergo an MRI if the aneurysm clip is non-ferromagnetic.
Can I have an MRI if I have epilepsy?
Absolutely, you're able to have the MRI. To ensure your safety during the procedure, we'll be taking extra precautions. Kindly remember to inform the staff before entering the MRI room.
Is it safe to have an MRI if I have fillings or gold teeth?
Yes. This is completely safe.
Is it safe to have an MRI if I have tattoos?
Indeed, individuals with tattoos can undergo scanning. There's a minor possibility of slight warmth around the tattoo, although this is extremely uncommon. To ensure a smooth process, please let the staff know before entering the MRI room so that they're informed.
Is it safe for me to undergo an MRI if I have worked in the metal industry?
If there's a possibility of metal fragments, especially in the eyes, being present in your body, we'll need to conduct a brief X-ray to ensure the scan's safety. To arrange for the X-ray, please reach out to us about a week or two before your scheduled scan.
Do I need a referral to do an MRI scan?
Yes, a referral is necessary to proceed with a Whole Body MRI. If needed, we can help you obtain a referral from an independent medical practitioner without any charge. While it might appear like an extra step, this requirement is in place to ensure your well-being in case any significant medical discovery is made. A medical practitioner can guide you in comprehending and putting any findings into perspective.
Are dental implants affected by MRIs?
No, undergoing an MRI with dental implants is considered safe. However, if you have dentures on a metallic plate, we might ask you to remove them for optimal image quality.
Do you accept payments through credit cards?
Yes, we do accept payments through Visa, Mastercard, and American Express.
Can I pay with personal checks or cash?
While we do accept cash payments, unfortunately, we cannot process personal checks.
Is tax added to the cost of my Whole Body scan?
Yes, the cost of your Whole Body Scan is inclusive of all the taxes.
Do you provide financing options?
Yes, we offer third-party financing options through Affirm.
Which machine do you use for taking an MRI scan?
We use both 1.5T and 3T machines to optimize the benifits of both the machines. While 1.5T machines are used for comprehensive Whole Body MRI, 3T are used for detailed scans of specific body parts, i.e. knee joints & brain.
Does your MRI procedure involve radiation?
No, all of our MRI procedures are completely radiation-free.
How is Whole Body MRI different than other competitors?
Technology - Besides meticulously planned SOPs, our biggest USP is the latest MRI machines we utilize for scans. Unlike anyone in the industry, We have both 1.5T and 3T machines to provide 360-degree scanning for every situation.
Turnaround Time: With our seamless process integration and advanced infrastructure, we can take the entire whole-body scan in 45-60 minutes. The scan results will be delivered in one of the fastest times in the industry, 72 hours.
Exceptional Imaging - We take 2000+ images of the entire body during the full-body scan. A large number of scan images and industry-tested scanning practices ensure accurate screening results and low false positives.
Do your MRIs involve contrast agents?
We use contrast agents for only specific scans. We do not use contrast agents for Whole Body MRI.
How can I schedule an appointment?
You can easily schedule an appointment through our website by clicking "Book Your Scan" at the top right corner. Alternatively, you can contact us at +1-647-910-2639 or send an email to info@wholebodymri.ca
How do you detect Alzheimer’s disease?
Our Comprehensive Whole Body Scan examines the brain in detail, employing three methods:
Advanced Alzheimer's detection: Advanced stages of Alzheimer's are discernible through brain images.
Tissue loss observation: Precise MRI images of brain segments reveal tissue loss in concerning areas of the temporal lobes, indicating Alzheimer's.
Baseline comparison: Initial scan images establish a baseline brain volume for comparison in subsequent scans, highlighting any volume changes. For Alzheimer's concerns, a clinical cognitive assessment is also recommended.
What can I expect during my appointment?
When you have your examination, you will be asked to lie down on a table which will then slide into the MRI machine. The machine may make loud noises, but we can supply you with headphones or earplugs to help reduce the noise. If you feel claustrophobic, you can ask the doctor who referred you for sedative medication that is suitable for you.
How long is my appointment?
The Whole body MRI study takes approximately 45 to 60 minutes. You will need to arrive 30 minutes prior for screening and registration.
Is it safe to move while using the machine?
During the scan, we will do our best to ensure your comfort and minimize the need for movement. However, if you do happen to move, it won't compromise your safety. It may, however, impact the quality of the images we obtain. To achieve accurate results, we capture images of the same tissue in your body multiple times, from different angles and with varying tissue weightings. Any movement can disrupt this process and affect our ability to align the images, ultimately affecting the accuracy of our reading.
Who reads my scan?
Our reports are read by a Radiologist MD who completed their residency at the prestigious University of Toronto and a Clinical Fellowship at Harvard University, with more than 20 years experience in this field.
